Refund policy

Last Updated: November 2, 2026

Thank you for shopping with AFNAN PERFUMES. We appreciate your business and aim to provide a smooth and transparent shopping experience.

Please review the following policy for information about returns, refunds, and exchanges.

Return Eligibility

Customers may request a return within 30 days of receiving their order.

To qualify for a return, products should be:

  • Unused and in their original condition.

  • Unopened and with original seals intact, where applicable.

  • Returned with original packaging and accessories.

  • Accompanied by proof of purchase when requested.

Due to the nature of fragrance products, opened, used, or unsealed items may not be eligible for return, except where required by applicable law or in cases involving damaged, defective, or incorrect items.

How to Request a Return

To begin a return request, please contact us at:

jfgdvfuvfdasdgbjccf@gmail.com

Please include:

  • Your order number.

  • The product you wish to return.

  • The reason for your request.

Our customer support team will review your request and provide return instructions when applicable.

Please wait for return authorization before sending any products back.

Refund Process

Once an approved return has been received and inspected, we will notify you of the refund decision.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.

Original shipping charges may be non-refundable unless otherwise required by applicable law.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or contains an incorrect product, please contact us at jfgdvfuvfdasdgbjccf@gmail.com.

Please provide your order number and clear photos of the item and packaging, if available. We will review the situation and assist with an appropriate resolution.

Exchanges

If you would like to exchange an item, please contact our customer support team.

Exchanges are subject to product availability and applicable return conditions.

Order Cancellations

If you wish to cancel an order, please contact us as soon as possible.

We cannot guarantee cancellation once an order has entered processing or has been dispatched.

Contact Information

For return and refund inquiries, please contact:

Email: jfgdvfuvfdasdgbjccf@gmail.com

Thank you for choosing AFNAN PERFUMES.